A Look at Hospital Personnel from the Top Down
A modern hospital represents the very definition of structure and efficiency. Such institutions care for hundreds or millions of people each year and are equipped with some of the latest technologies backed by trained personnel. As the complexity of our society continues to increase so does the need for hospitals to be organized in the most effective manners possible. Therefore, a hierarchy is needed to maintain an optimal level of functioning under the most unpredictable of circumstances.
Administrative ServicesThis area is highlighted by businessmen and women who very much “run” the hospital and its day-to-day activities. While professional financial and human resources expertise is a must, many of these administrators were once involved in the medical field themselves. Such knowledge gives them an increased cognizance of the pragmatic needs of the doctors and other staff members. The chain of command begins at this administrative level and includes such titles as hospital president and vice president, executive assistance and further down the order the individual department heads. Many of such figures also have joint degrees in finance and business administration.
Information ProcessingNot only does this segment represent the correct handling and recording of patient statistics, but these personnel are also required to maintain and update accurate records of every vital piece of data of the patients including personal details, diagnoses and treatments. Billing and admissions will additionally fall under this category as will human resources, records, inter-departmental communications and information technology. These positions generally require a minimum of two years’ study in the applicable field, possible internships as well as re-certification courses at specified increments.
Diagnostic ServicesAs the name denotes, this section is devoted to the correct diagnosis of individual ailments. Such technologies as medical laboratories and imaging services are used to correctly ascertain the cause of an illness. As a great deal of medical knowledge is essential for correct diagnosis, a minimum requirement of two years university education is required for entry level technicians while senior members may have a master’s degree or higher.
Therapeutic PositionsThis represents the proverbial “heart” of a hospital’s physical operations and is also the most visible from an outside perspective. Most commonly, this platform includes but may not be limited to physical and occupational therapy, speech pathology, respiratory therapy, psychological services, internal medicine and pharmacy to name a handful of the most common. As all of these roles require specialized personnel, secondary and tertiary education is required. Many department heads and most doctors themselves possess doctorates in their respective fields.
SupportThis final section provides the hospital with all of the necessary supplies to function normally. This field covers everything from supply chain orders, equipment design, maintenance and housekeeping. As the roles within this structure vary widely, so do the requirements. Product engineers will possess a bachelor’s or master’s degree while staff members such as orderlies and housekeeping are generally required to have some form of experience within the medical field.
This represents a brief outline of the organisational template used by modern hospitals. Although each section has very distinct roles, it must be remembered that for a hospital to function properly each section must remain part of a greater whole.